✨ Treatment Add-Ons. We now offer Cold Laser, Red Light Therapy, and Gua Sha/Cupping as add-ons to your acupuncture session. Visit our website to learn more about these powerful healing modalities.

⏰ To ensure we can provide you with a full and unrushed session, please arrive 5 minutes early. Appointments that begin more than 10 minutes late may need to be rescheduled.

📞 More New Patient Appointments may be available than are visible online. If you don’t see a suitable time within 2 weeks, please call—especially if you are in pain.

📅 Our schedule can fill up fast! We highly recommend booking appointments in advance. Join our waitlist to receive emails when availability matches your preferred time.

⏳ 24-Hour Cancellation Policy: Appointments missed, cancelled, or changed without 24-hour notice (excluding unsafe driving conditions) will result in a charge to the credit card on file.

❄️ If appointments are canceled due to road conditions, you’ll receive an email by 8am for morning appointments and by 11am for afternoon appointments. If you do not receive an email, we will plan to see you at the clinic!

🐾 Allison’s dog, Ollie, is often at the clinic. Ollie is a friendly, hypoallergenic Cockapoo. If you would rather not cross paths with Ollie, please let us know prior to your arrival.

🤒 Feeling Unwell? If you are experiencing any illness, please inform us prior to your visit. This allows us to take necessary precautions to safeguard everyone or reschedule your appointment if needed.

📍 Location & Parking: Basic Balance is located at 67 Winter Street, directly across from the Keene Library. Free parking is available behind the building—look for the blue Basic Balance signs. Unfortunately, this location is not handicap accessible. If you are unable to use stairs, please contact us for other treatment options.